Office 365 for the End-User

Course Overview

This 1 day course is designed for information workers who are using or will use Office 365. This course will provide students with the knowledge and skills to efficiently use Office 365 on a day-to-day basis. The course is designed with real world scenarios in mind. Students will learn how to use Outlook Online, Skype for Business, OneDrive for Business, SharePoint Online, and OneNote. At the end of this course students will be able to effectively navigate Office 365 and make use of all of the features of Office 365.

Course Objectives

• Understand Office 365 
• Navigate Office 365
• Use Outlook Online 
• Use Skype for Business 
• Use SharePoint Online
• Understand OneDrive for Business 
• Manage Outlook features, contacts, groups, distribution groups, and calendars
• Use SharePoint Online to collaborate with others, manage documents and site navigation
• Use Skype for Business to collaborate with internal and external contacts
• Create, organize, and manage OneNote notebooks


Before attending this course, student must have:

• Basic understanding of Microsoft Office
• Basic understanding of Microsoft Windows Operating Systems

Who Should Attend

This course is intended for anyone who is using or will use Office 365. The course is also intended for decision makers who are trying to understand the features and benefits of Office 365 and how it can increase employee productivity

Related Certification Exam

Course Modules

Module 1: Office 365 Overview
This module will help students understand what Office 365 is and the components that make up Office 365. Students will learn how Office 365 can increase work productivity by allowing them to work when and where they need to.

• Office 365 Overview 
• Accessing Office 365
• Managing Office 365 profiles
• Lab : Getting to Know Office 365 
• Sign up for Office 365
• Explore Office 365 and manage your profile
After completing this module, students will be able to:
• Understand Office 365
• Describe the different components of Office 365
• Sign in to Office 365
• Manage your Office 365 profile

Module 2: Using Outlook Online
This module describes how to use Outlook Online. Students will learn how to manage their email, create contacts, create groups, manage attachments, create calendar views, and manage Outlook settings.

• Manage Email
• Managing Calendars
• Managing Contacts
• Configuring Outlook Options
Lab : Using Outlook Online
• Managing email
• Working with attachments
• Working with calendar views
• Managing contacts
• Configuring Outlook Online options
After completing this module, students will be able to:
• Create, send, and reply to email
• Search and filter email 
• Create appointments
• Manage reminders
• Add and share calendars
• Add and update contact information
• Import contacts, create groups, and search contacts
• Use automatic rules to manage and organize email 
• Manage distribution groups

Module 3: Using Skype for Business
This module will introduce students to Skype for Business. Students will learn how to use Skype for Business for instant messaging, web conferencing, and audio and video conferencing.

• Skype for Business overview 
• Instant Messaging in Skype for Business 
• Conferencing in Skype for Business
Lab : Using Skype for Business
• Managing contacts and groups in Skype for Business
• Using Instant Messaging with Skype for Business 
• Conferencing in Skype for Business
After completing this module, students will be able to:
• Describe the features of Skype for Business 
• Use Skype for Business for Instant Messaging
• Create Audio and Web conferences 
• Manage contacts and groups in Skype for Business

Course Schedule
No Available Schedule Yet.


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