VMware vSphere: Troubleshooting V7

Course Overview

This five-day, hands-on training course provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 7.x environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Client™, log files, and other tools to analyze and solve problems.

Course Objectives

By the end of the course, you should be able to meet the following objectives:

• Introduce troubleshooting principles and procedures
• Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment
• Describe the benefits and capabilities of VMware Skyline
• Explain the purpose of key vSphere log files
• Identify networking problems based on reported symptoms, validate, and troubleshoot the reported problem, identify the root cause, and implement the appropriate resolution
• Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and apply the appropriate resolution to resolve the problem
• Troubleshoot vSphere cluster failure scenarios and analyze possible causes
• Diagnose common VMware vSphere® High Availability problems and provide solutions
• Identify and validate VMware ESXi™ host and VMware vCenter Server® problems, analyze failure scenarios, and select the correct resolution
• Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems
• Troubleshoot performance problems with vSphere components


This course requires completion of one of the following prerequisites:

• VMware vSphere: Fast Track [V6.x] or [V7]
• VMware vSphere: Install, Configure, Manage [V6.x] or [V7]
• VMware vSphere: Optimize and Scale [V6.x] or [V7]
• Equivalent knowledge and administration experience with ESXi and vCenter Server

Experience in working with a command-line interface is highly recommended. 

Who Should Attend

• System administrators
• System integrators

Related Certification Exam

Attending this course meets the training requirement to achieve the following certification:

• VMware Certified Professional – Data Center Virtualization (VCP-DCV)

Attending this course is also recommended if you aim to achieve the following certification:

• VMware Certified Advanced Professional – Data Center Virtualization (VCAP-DCV) Deploy

Course Modules

1. Course Introduction
• Introductions and course logistics
• Course objectives

2. Introduction to Troubleshooting
• Define the scope of troubleshooting
• Use a structured approach to solve configuration and operational problems
• Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency

3. Troubleshooting Tools
• Use command-line tools (such as ESXCLI) to identify and troubleshoot vSphere problems
• Identify important vSphere log files and interpret the log file contents
• Describe the benefits and capabilities of VMware Skyline
• Explain how VMware Skyline works
• Identify uses for Skyline Advisor

4. Troubleshooting Virtual Networking
• Analyze and resolve standard switch and distributed switch problems
• Analyze virtual machine connectivity problems and fix them
• Examine common management network connectivity problems and restore configurations

5. Troubleshooting Storage
• Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere® VMFS) connectivity and configuration problems
• Analyze and resolve common VM snapshot problems
• Identify and resolve multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) event problems

6. Troubleshooting vSphere Clusters
• Identify and recover from problems related to vSphere HA
• Analyze and resolve VMware vSphere® vMotion® configuration and operational problems
• Analyze and resolve common VMware vSphere® Distributed Resource Scheduler™ problems

7. Troubleshooting Virtual Machines
• Identify, analyze, and solve virtual machine snapshot problems
• Troubleshoot virtual machine power-on problems
• Identify possible causes and troubleshoot virtual machine connection state problems
• Diagnose and recover from VMware Tools™ installation failures

8. Troubleshooting vCenter Server and ESXi
• Analyze and fix problems with vCenter Server services
• Diagnose and troubleshoot vCenter Server database problems
• Examine ESXi host and vCenter Server failure scenarios and resolve the problems 

Course Schedule

Start: 01/16/2023 | End: 01/20/2023

Start: 02/13/2023 | End: 02/17/2023

Start: 03/13/2023 | End: 03/17/2023

Start: 04/10/2023 | End: 04/14/2023

Start: 05/08/2023 | End: 05/12/2023

Start: 06/05/2023 | End: 06/09/2023

Start: 07/03/2023 | End: 07/07/2023

Start: 07/31/2023 | End: 08/04/2023

Start: 09/04/2023 | End: 09/08/2023

Start: 10/02/2023 | End: 10/06/2023

Start: 11/06/2023 | End: 11/10/2023


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    • Shop 4 Ground Flr, Philplans Corporate Center, Kalayaan Ave. & Triangle Drive, Fort Bonifacio, Taguig City.
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    • SRC Building, Arroyo corner R. Castillo St., Agdao, Davao City
      Tel No: (+6382) 282-8835 to 38